About us
Terms of Use
The following Terms and Conditions are intended to regulate access to and use of the website www.nattivus.com alongside the Purchase Terms and Privacy Policy, which you must read and accept.

1. Acceptance of Conditions

Please carefully read all terms and conditions described below as, when using our Website and its services, you are expressly accepting them. These legal conditions are binding for both parties.

2. About the site

In compliance with Law 34/2002, Electronic Commerce Law and Book IV of R.D.L. 1/2007, General Law for the Defense of Consumers and Users, especially its title II, articles 159 and 160, we inform that, the website www.nattivus.com (henceforth, the Website) belongs to the Nattivus Experience CB (Nattivus), autonomous company based in Teide, 16. Fresno de Torote, Madrid, Spain, with Fiscal Identification Number. E87572012 and CICMA nº 3462. Nattivus is an online platform to offer and book activities, tickets and services (henceforth activities) in the field of tourism, culture and leisure in general.

Nattivus has all permits and licences necessary for the carrying out the activities in question. We work with a wide range of suppliers throughout Spain, selected according to strict reliability and quality criteria, considering we opt for eco-friendly tourism and environmentally friendly with no animal abuse.

3. Using the website

Nattivus is intended for your own personal, non-commercial use and to make legitimate requests for booking activities. Therefore you agree not to use the website for speculative, false or fraudulent booking and to use services and content in accordance with the law and with the terms and conditions of the products Nattivus offers at any time.

By using our site you declare that you are of age (over 18) and you have legal capacity to book the services offered by Nattivus in accordance with established legal conditions, which you understand and accept.

It is your responsibility to provide your details correctly on the website, and you must pay particular attention regarding the introduction of data concerning documents, and the names of other people, verifying that they match the details found on their ID or passport. Nattivus is not responsible for the accuracy of the data provided nor the legal consequences and associated expenses which any misuse may cause.

On all bookings, the person making the booking will be considered to have accepted these conditions on behalf of other people involved.

4. Nattivus Content

All content, trademarks, logos, drawings etc. listed on the page are protected by intellectual and industrial property are expressly reserved by Nattivus or, where appropriate, by the persons or companies listed as the authors or right holders. Any violation of these rights will be prosecuted in accordance with current legislation.

Reproduction, use, modification, distribution or public communication by any means of some or all of the contents of the Website (including text, images, URLs, pricing information, etc.) for uses other than legitimate information or booking of the activities offered is prohibited.

You may contribute to the content of our website, for example, by publishing comments which express your experience on the activities in which you participated and/or rating any aspect thereof, accepting full responsibility and the risks associated with such content or other information provided, distributed, added, included, linked to or otherwise placed on the Website, including confidence by third parties on their veracity or usefulness and any self-disclosure of information that identifies you personally.

Nattivus will not proceed to remove the content posted on our site except in the event that you include or present content that may cause us further liability or detriment.

While Nattivus does not own or control any of the Content that you post, you agree that, with the inclusion of your content on the Website, you automatically grant us the right to display and promote your content and to change and/or edit it to improve clarity, correct its grammar or incorporate it into advertisements and other activities.

You also agree that other Nattivus users have the right to access your comments regarding your use of our website.

Finally, you give up any claim or assertion of moral rights or attribution with respect thereto.

Also, you state and affirm that your content and any content you request from Nattivus: (1) shall not infringe any copyright, patent, trademark, trade secret or other proprietary or publicity or privacy rights; (2) shall not infringe any law or regulation; (3) shall not constitute a defamation; (4) shall not be obscene or contain child pornography; (5) shall not include incomplete, false or inaccurate information about you or any third party; and (6) shall not intend to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

5. Personal data and privacy policy.

By accepting these terms, you expressly consent to the disclosure of certain details of your Personal Information (as defined in our Privacy Policy, which is incorporated into these Terms by reference).

The personal data supplied in the activity booking process through our website will be incorporated into a database under the ownership of Nattivus, ensuring compliance with its obligation of confidentiality of personal data and the duty of keeping it confidential. To this end, Nattivus will take the necessary measures to prevent any alteration, loss, or unauthorised access, taking into account the current state of technology in accordance with the provisions of the legislation in Spain regarding the protection of personal data.

You also agree that personal data supplied in the process of buying our products are incorporated into a database owned by Nattivus, in order to adequately provide the requested service, comply with the companys billing, accounting and auditing requirements, statistical analysis, verification of credit cards and other payment cards, and commercial communications via email about other products sold through the Website and which Nattivus considers may be of interest. If you do not wish to receive commercial communications by electronic means, please send an email to the following address: info@nattivus.com.

Similarly, for the necessary provision of services, you agree that Nattivus will send your personal data to the providers of any products you have booked, including third parties with which you have booked activities.

6. Changes and modifications

Policies and conditions in force at the time you use this Website will be applicable unless any law or decision by governmental authority forces us to make changes retroactively to those policies or conditions.

Nattivus reserves the right to revise and amend these conditions at any time without notice. We therefore recommend that you read them regularly to stay up to date with any changes.

Using our services after any such changes and after having explicitly accepted the new Terms by connecting to the Website shall constitute your consent to such changes.

7. Governing Law and Jurisdiction

You agree that Spanish law is that which applies to these conditions. The Courts of the city of Madrid are competent and can hear the differences arising from the interpretation or application of this clause.

8. Contact

For questions about these terms, please contact us at info@nattivus.com

Last Updated: February 22, 2021.

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