About us
Privacy Policy
The following Terms and Conditions are intended to regulate the conditions applicable to our Privacy Policy.

1. About our Privacy Policy

At Nattivus, we understand and respect the importance of privacy placed on the information provided to us through our Website, our service providers and e-mail. That is why protecting the privacy of your data is a responsibility that we prioritise.

All personal information we collect is used and maintained in compliance with the existing Data Protection Act.

2. Acceptance of our Privacy Policy

The use of our Website and its respective services depends on your acceptance of the terms and conditions of this Privacy Policy. Please carefully read all terms and conditions described below.

If the conditions in this Legal Notice are not acceptable, please do not use the Website. Any use you make of it or its content and services implies acceptance of the legal terms contained in this text.

3. Collection and Use of Your Personal Information

In order to book activities with Nattivus, you must provide us with personal information such as your name, email address, phone number, credit card details, or other information for personal identification. Such information is essential. Without it, we cannot confirm your booking. We also collect information regarding your country of residence, gender and other demographic data, as well as opinions or comments on our products.

The personal data supplied in the activity booking process through our Website will be incorporated into a database under the ownership of Nattivus, ensuring compliance with its obligation of confidentiality of personal data and the duty of keeping it confidential. To this end, Nattivus will take the necessary measures to prevent any alteration, loss, or unauthorised access, taking into account the current state of technology in accordance with the provisions of the legislation in Spain regarding the protection of personal data.

With respect to personal information relating to payment methods, Nativus complies with all safety and data protection measures related to your payment details, which are handled and treated safely, always encoded, and are not stored or shared with third parties for any purpose other than to carry out the transaction.

You also agree that personal data supplied in the process of buying our products are incorporated into a database owned by Nattivus, in order to adequately provide the requested service, comply with the company's billing, accounting and auditing requirements, statistical analysis, verification of credit cards and other payment cards, and commercial communications via email about other products sold through the Website and which Nattivus considers may be of interest.

Similarly, for the necessary provision of services, you agree that Nattivus will send your personal data to the providers of any products you have booked, including third parties with which you have booked activities.

We only provide our suppliers your name and local contact details (e.g. the name of your hotel for collecting and returning you, your local phone number, mobile number, email address, etc.). We do not provide any other personal information. If you decide to provide any personal information directly to a supplier, you should consult the privacy policy of the provider to determine how they might use or disclose this personal information.

We also use cookies (as detailed below) to collect information on the performance and usability of our Website.

We may also use or disclose personal information when we deem it necessary or appropriate: (A) in accordance with applicable law, including laws outside your country of residence; (B) to comply with legal actions; (C) to respond to the request for public or official authorities, including government authorities outside your country of residence; (D) to enforce our own terms and conditions; (E) to protect our operations or those of any of our suppliers; (F) to protect our rights, privacy, safety and property, or those of our suppliers or others; or (g) to allow us to implement solutions or limit the scope of any damages that we may sustain.

Should you connect to Nattivus through Facebook, we also collect any data that you have chosen to make available according to the privacy settings of your Facebook, your profile image or friends list. If you want to avoid this, check your Facebook privacy settings. You can also choose to access other websites and social media services through Nattivus (such as Facebook and Twitter).

By doing so, you are sharing information with those sites and the information you share is governed by their own privacy policies.

4. IP Addresses

Nattivus servers will automatically store your IP address and domain name. This information is recorded in a database for further processing in order to obtain simple statistical measurements that reveal the number of visits to our Website, the order of visits, the access point, etc.

5. Cookies and how we use them

At Nattivus, we use cookies to store your preferences, compile information about your visits and access to our Website and adapt it to your needs. We also use cookies to analyse and evaluate the effectiveness of our email communications, features, offers and advertising. Cookies are small files that our computer sends to yours, but they do not give us any information regarding your name or any personal data. The cookies we use cannot read any data or any other cookies on your computer.

6. Disable cookies

If you wish to disable cookies, most browsers allow you to change these settings. For more information on how to change the cookie settings of your browser, see this link with the corresponding information:

Internet Explorer
Tools -> Internet Options -> Privacy -> Settings. For more information: http://windows.microsoft.com/es- ES/windows/support#top-solutions=windows-8

Preferences -> Security. For more information: http://www.apple.com/es/support/mac-apps/safari/

Tools -> Options -> Privacy -> History -> Custom Settings. For more information: http://support.mozilla.org/es/home

Settings -> Show Advanced Options -> Privacy -> Content Settings. For more information: https://support.google.com/chrome

7. Email Communications

Nattivus may send emails regarding your purchases and booking, rating of our activities and changes to our terms, conditions and policies.

Similarly, Nattivus may send commercial communications via email about other activities marketed through our Website which Nattivus considers may be of interest.

If you are not interested in continuing to receive marketing communications by email, you can cancel them at any time by following the instructions and the link included in all marketing messages through e-mail or send an email to info@nattivus.com.

8. Changes to our Privacy Policy

Policies and conditions in force at the time you use this Website will be applicable unless any law or decision by governmental authority forces us to make changes retroactively to those policies or conditions.

Nattivus reserves the right to revise and amend this Privacy Policy at any time without notice. We therefore recommend that you read it regularly.

9. Contact

To exercise your rights to access, update, correct or delete any personal information, ask questions about our Privacy Policy or to stop receiving commercial communications by electronic means, you can inform us by sending an email to info@nattivus.com

Last Updated: February 22, 2021.

At Nattivus we use our own and third-party cookies to provide you with a good browsing experience, for analytical purposes and personalize ads. You can consult more information and adjust your cookie preferences at any time by accessing our Cookies Policy |